Privacy Policy

At MiRooh, operated by Mahamaya Global Private Limited, we are committed to protecting your privacy and handling your personal information responsibly and securely. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide, including:

  • Full name
  • Email address
  • Telephone number
  • Billing and shipping address
  • Payment information
  • Date of birth (where applicable)
  • Account login credentials
  • Any information provided through customer support inquiries or communications

Transaction Information

When you place an order through our website, we may collect information necessary to process and fulfill your purchase, including:

  • Order details
  • Delivery information
  • Payment details
  • Purchase history

Customer Support Information

When you contact our customer support team, we may collect information relating to your inquiry, feedback, complaints, or requests.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage data
  • Pages visited
  • Referring and exit URLs
  • Date and time of access

Cookies & Similar Technologies

Our website uses cookies and similar tracking technologies to improve user experience, remember preferences, analyze website traffic, and enhance website functionality.

Cookies do not damage your device and may be disabled through your browser settings. However, disabling cookies may affect certain website features and functionality.

Web Beacons & Analytics

We may use web beacons, analytics tools, and similar technologies to understand how visitors interact with our website, measure the effectiveness of promotions, and improve our services.

These technologies collect aggregated and non-personal information and are used solely for business and analytical purposes.

Advertising & Behavioral Targeting

We may work with third-party advertising partners to display relevant advertisements on our website and other platforms.

These partners may use cookies, pixels, and similar technologies to collect information about your browsing activities and preferences in order to provide personalized advertising.

How We Use Your Information

We may use your personal information to:

  • Process and fulfill orders
  • Manage customer accounts 
  • Provide customer support
  • Communicate regarding orders and deliveries
  • Respond to inquiries and requests
  • Improve our products, services, and website experience
  • Send promotional communications, offers, and marketing materials (where permitted by law)
  • Prevent fraud and enhance website security
  • Comply with legal and regulatory obligations

Sharing of Information

MiRooh does not sell or rent your personal information to third parties.

We may share your information with:

  • Payment processors
  • Logistics and shipping partners
  • Technology and website service providers
  • Professional advisors
  • Government authorities or law enforcement agencies when required by law

Any information shared with third parties is limited to what is necessary for the relevant service or legal requirement.

Aggregated Data

We may combine information collected from multiple users to create anonymous, aggregated statistical data. Such data does not identify any individual user and may be used for business analysis, reporting, marketing, and website improvement purposes.

Data Security

We take commercially reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Our security measures may include:

  • Secure Socket Layer (SSL) encryption
  • Secure payment processing
  • Access controls
  • Firewalls and monitoring systems

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  •  Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements and policies

Your Rights

Subject to applicable law, you may request:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Withdrawal of consent for marketing communications

To exercise any of these rights, please contact us using the details provided below.

Third-Party Websites

Our website may contain links to third-party websites. MiRooh is not responsible for the privacy practices, content, or security of such websites. Users are encouraged to review the privacy policies of any third-party websites they visit.

Changes to This Privacy Policy

MiRooh reserves the right to modify or update this Privacy Policy at any time.

Any changes will be posted on this page and, where required, communicated via email or website notification. Continued use of the website following any updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or wish to request access, correction, or deletion of your personal information, please contact us:

Mahamaya Global Private Limited

Email: info@mahamayaglobal.com

Phone: +91 98718 33333